ACWGC Forums

Help !!
I've updated my windows 7 to 10 and i cannot open my files of Matrix Games.
Do you know if Win 10 has any issues with Matrix Games ?
Thanks a lot !!

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Lt Col Stefano Santalucia
6th Brigade
2nd Division
III Corps
Army of Northern Virginia

What files exactly do you mean?
Save files for Battelground games?

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Lieutenant General Christian Hecht
Commander I Corps, Army of the Potomac

Support adding a AAR SUB-FORUM

Best place to get answers for Matrix Games problems is : http://www.matrixgames.com/support/

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General Ernie Sands
President ACWGC -Sept 2015- Dec 2020
Western Theater, Commander, USA


ACWGC Records Site Admin

"If you do not know where you are going, any road will take you there."

Just pour a cup of coffee and a quart of oil on it, and it will be humming along in no time. lol
John Ferry
Col 2/20th Corps

All Windows systems after 7 enforced a new security procedure for all apps using the "Program Files" folder which is usually the default spot for installs. The files are protected so you can't access them.

The best solution is to uninstall the games and reinstall in a user created folder (not in the default folder "Program Files". When running the game update files you will have to change the default folder the unzip uses each time to the new folder you used.

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General Kennon Whitehead
Chatham Grays
AoT II/1/3 (CSA)

Sirs,

If you try to open a file, and the games is looking for a BTL file instead of a BTE file, what is the fix? I have uninstalled windows 10 and re-installed windows 7, to avoid a corruption of Chancellorsville, and it fixed that problem, but now all the games revert to file.. open and they search only for BTL files.

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Gen. Jim Garner
Sons of Cleburne
II/I/ANV



"Well, Govan, if we are to die, let us die like men."

MGen.Patrick R. Cleburne

Sirs,

If you try to open a file, and the games is looking for a BTL file instead of a BTE file, what is the fix? I have uninstalled windows 10 and re-installed windows 7, to avoid a corruption of Chancellorsville, and it fixed that problem, but now all the games revert to file.. open and they search only for BTL files.

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Gen. Jim Garner
Sons of Cleburne
II/I/ANV



"Well, Govan, if we are to die, let us die like men."

MGen.Patrick R. Cleburne

.btl is a game against the AI, .btt is a 2 player hotseat game and .bte is a pbem game. You need to select Old then Play-By-E-Mail in the Selection Dialog for the game to look for .bte files.

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Gen. Ken Miller


The Allegheny Blues


2nd Brigade
2nd Division
VI Corps
AotS

Ken,

Many thanks. I was using file .. open and directly going to downloads folder. After I dropped files into the campaign it works.
My IT support (14 year old son) was beginning to lose patience with me, so the weekend can end on a good note.


Now... do you know I can re-attach a photo to my profile?

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Gen. Jim Garner
Sons of Cleburne
II/I/ANV



"Well, Govan, if we are to die, let us die like men."

MGen.Patrick R. Cleburne

Ask your tech support. LOL (Mine is my 20 yr old grand daughter, esp for my Iphone)

BUT, you have to have the image uploaded to some website, then referenced it in the USER CONTROL PANEL (upper right), then PROFILE, as you did for the flag image.

_________________
General Ernie Sands
President ACWGC -Sept 2015- Dec 2020
Western Theater, Commander, USA


ACWGC Records Site Admin

"If you do not know where you are going, any road will take you there."